Manuals and guides

Support for SmartGroup products

Choose a product to find instructions for use, maintenance information and video guides.

GripAdapt

Find the guide for GripAdapt for Magura HS11 and contact us with installation questions.

SmartBrake

User manuals, installation information and guides for your SmartBrake version.

RollerSafe

RollerSafe user manual and video guides for charging, cleaning and maintenance.

Spike and Spike Snow

Manuals for seated and kneeling Spike and Spike Snow, product catalogue and video guides.

Needs, activity and equipment

Articles and guides

Read about equipment, adaptations and practical use.

Accessories and brake adaptations for adapted cycles

Identify the model, cycle type and brake setup before asking about an adaptation.

Companion-operated cycle brakes: what should you check?

Questions about controls, roles and the specific cycle setup before choosing equipment.

Personal help

Need help with your equipment?

Send SmartGroup the product name, model and serial number with a short description. Do not send sensitive health information by ordinary email.

Use the manual for your model. If there is a fault or you are unsure whether the brakes work correctly, stop using the equipment and contact SmartGroup or the responsible service workshop before using it again.

Contact support Describe the service you need