Manuals and guides

RollerSafe support

RollerSafe user manual and video guides for charging, cleaning and maintenance.

Contact SmartGroup about the RS Safety app and the version appropriate for your equipment. Check app and phone compatibility before changing settings or installing software.

Choose the correct document

  1. Match the product, setup and serial number to the document title and description.
  2. Check the revision or date. A newer document may describe a different product version.
  3. Check the document language before downloading. The page language and document language can differ.

Unsure which revision or language you need? Ask support.

Manuals and documents

Video guides

Cleaning RollerSafe

External video guide. Check language and confirm that the guide applies to your product.

Open video separately

Charging RollerSafe

External video guide. Check language and confirm that the guide applies to your product.

Open video separately

Personal help

Need help with your equipment?

Send SmartGroup the product name, model and serial number with a short description. Do not send sensitive health information by ordinary email.

Use the manual for your model. If there is a fault or you are unsure whether the brakes work correctly, stop using the equipment and contact SmartGroup or the responsible service workshop before using it again.