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Practical information

Using product information

Read product information alongside the current instructions for the specific model and configuration.

Product selection and intended purpose

Select and use products within the manufacturer’s intended purpose and documented conditions. Website text and user stories are not an individual medical assessment or evidence that a product suits everyone.

For products that are medical devices, information must match the manufacturer’s documentation. This page does not establish a product’s regulatory classification or intended use.

Installation, checks and maintenance

Follow the instructions for installation, safety checks, use and maintenance. Do not use general website text as installation instructions. Ask SmartGroup or the responsible professional if documentation is missing or a configuration is uncertain.

Product-specific warnings and limitations are set out in the instructions and must be followed. A general disclaimer does not replace them.

User stories and funding

User stories describe individual experiences and do not promise the same outcome for others. Funding guides provide general information; the scheme owner determines eligibility under current conditions.

Errors, rights and liability

Report errors in product information or safety questions to post@smartgroup.no. This page does not exclude SmartGroup’s statutory product liability or restrict mandatory consumer rights.

Legal information and guidance